HOW WE WORK
MEMBER LED
TRANSPARENCY AND ACCOUNTABILITY
BEHAVIORAL INSIGHTS
COLLABORATIVE
INNOVATIVE
EQUALITY DIVERCITY AND INCLUSION
PROFESSIONAL
MEMBER LED
- We are a members’ organisation.
- To be effective, we need to be excellent at identifying our members’ needs and meeting them.
- In addition, providing a safe platform and respectful environment where issues and ideas can be raised and discussed.
TRANSPARENCY AND ACCOUNTABILITY
- We must be fully accountable and transparent to our members in all that we do.
- To ensure legitimacy, the AFSA must regularly consult and listen to the views of its members.
BEHAVIORAL INSIGHTS
- We will apply behavioural insights to inform policy, improve fire and rescue services and deliver positive results for people and communities.
- This may involve:
- A friendly nudge
- Proactive support
- Taking a people focused approach
COLLABORATIVE
- We work in a complex, highly interdependent system with many influential players.
- We rely on our members to generate the evidence we need, and we can only deliver our objectives by working collaboratively. We therefore recognise the need to be a highly effective strategic partner working with organisations such as the Home Office, Local Government Association (LGA), National Fire chief council (NFCC), Fire Brigades Union (FBU), Women in the fire service and others.
INNOVATIVE
- If the AFSA is to meet the challenges it faces, it needs to innovate and transform, creating radically different patterns of delivery.
- Our members are in a unique position to help drive this change.
- We need to support and enable this innovation and, if required, to lead it.
EQUALITY DIVERCITY AND INCLUSION
- Striving to achieve equality, diversity and inclusion must be a central tenet of our work.
- This is a moral and legal imperative and a business need. Going beyond compliance and recognising valuing difference in all its facets and focusing on inclusion will add value to the fire service and the community. In addition, providing an inclusive approach will be a key component of how the AFSA delivers a service to members and partners.
PROFESSIONAL
- We aspire to a high degree of professionalism and rigour in all that we do.
- Our work must be evidence-based and underpinned by robust data.
- We will recruit volunteers from the fire service to help carry out the work of the AFSA and at the same time develop their knowledge, experience and skills that will in turn benefit their own organisation.